Privacy Policy

(Last updated July 25, 2015)

This Privacy Policy is provided by “Cicamed” meaning the Cicamed group of companies, including, but not limited to, CICAMED USA LLC, a Florida limited liability company, and its affiliates, parent companies, and subsidiaries, as well as all of the personnel, managers, directors, officers and agents of the foregoing. All references herein to “us”, “we” or “our” shall mean Cicamed and all references herein to “you” shall mean the customer or user of Cicamed’s services and products.

Cicamed recognizes and respects the importance of maintaining the privacy of our customers, registered members and users, and has established this Privacy Policy as a result. The purpose of this Privacy Policy is to inform you of: (1) the personal information we may collect from you when you visit our websites, respond to our emails, place orders via mail or fax, use our mobile applications, place orders with us or through our social media applications (such as Facebook) or otherwise contact us via telephone, email, fax or mail; (2) why we gather information from you; (3) how we collect information from you; (4) how we use information from you; and (5) the choices you have regarding our use of personal information you have provided.

This Privacy Policy is part of Cicamed’s Terms of Use which governs your use of our web sites, services and products. This Privacy Policy does not cover information provided to us by or through any retail stores owned or franchised by us.


Why do we gather information?

We gather personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you, and your gift and message recipients, of special offers and discounts from us, our affiliated brands and selected third parties.


What information do we gather?

We collect information through our website, emails, mail, fax, telephone, mobile applications and our social media applications (such as Facebook) including when you (1) place an order; (2) participate in our forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations; or (3) engage in other activities, services, products and resources we make accessible to our customers or users of our online services.

Depending on how you are interact with us, we collect some or all of the following types of information: (1) your name, address, telephone number, email address, user ID and contact information; (2) billing information (credit/debit card number, expiration date, alternate or additional billing information and billing address); (3) gender and birth date, if you choose, or are otherwise required to, enter such information, interests; (4) products purchased and occasion type (if any); (5) any promotion or gift card code and related information; (6) message and gift recipients' names, addresses, telephone numbers and email addresses; (6) device information - information about your mobile device, including platform information and device location; (7) application information - application information, including which of your applications are used, how your applications are used and the duration of use of your application; (8) network information – network information, including IP address, network carrier and country code; and (9) other information you provide to us. Information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled.

How we use "Cookies" and "Action Tags".

A "cookie" is a small data file sent to your browser from a web server and stored on your computer. We use cookies to let us know that you are a customer or interested in our services and products. Most web browsers allow you to instruct the browser to prevent the use of cookies. However, if you disable this feature, certain aspects of our online services (such as the shopping basket) may not function properly.  We have relationships with third parties who may receive non-personal information directly from the cookies placed by our online services on your computer to assist in analyzing our business and customers.

Our online services also may use a common web technology called "action tags" to anonymously track purchase, usage and other web activity information. Action tags may be used to provide data to third parties for tracking purposes. However, our online services do not use action tags to collect or transfer personal information. In addition, third parties may set their own cookies and tags through our online services (such as through interest-based advertising). We do not control such third parties or their privacy practices. If you do not want third parties to be able to use such methods, you should modify your browser settings to limit such access.

How we use the information we collect

We use information we collect to communicate with you, to process your orders, to improve our products and services, to conduct research, to provide an enhanced and more personalized shopping experience, to inform you and your gift and message recipients of offers and discounts from Cicamed and our affiliated brands and to enable you to receive credits for purchases under loyalty or buying programs which you have joined. In addition, we may make such information (except for credit/debit card numbers, expiration dates and CVV codes, unless you consent otherwise), including aggregated information, available to selected third parties including, but not limited to, those who share or rent information for direct marketing purposes.

However, without your consent, we do not make your, or your gift or message recipients' email addresses, available to third parties. For example, we may make your postal address available to third parties for marketing purposes, however we would not share your email address without your consent. Our affiliates, subcontractors, and agents, and any successors or assignees to our business (if we ever sell, lease, license or assign some or all of our business) are not considered to be third parties under this Privacy Policy and we may provide your information to them for use in connection with their businesses, including sending you offers and promotions (however, in connection with information collected under this Privacy Policy, they are also required to comply with this Privacy Policy).

We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, in our view, to operate our services, process orders or registrations, to conduct promotions, contests, and sweepstakes you participate in, and to protect the rights or property of Cicamed as well of its sponsors, providers, licensors, merchants and associates.


Links to Other Web Sites

Cicamed wants you to be aware that when you click on our webpage links or URL links and/or ad banners that take you to affiliated or third-party services, you will be subject to the privacy policies and terms of use of those services, not ours. We encourage you to read the posted privacy statement and user terms whenever using, and prior to providing any personal information to, any other service.

Security and Passwords

If you place an order on our website, it encrypts the credit/debit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption or similar encryption technology. This technology works best when the website is viewed using Microsoft IE®, Google Chrome®, Mozilla Firefox®, and Apple Safari® browsers. However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive.

Portions of our online services may require registration and log-in processes in which you will select a user ID and password (collectively, the "User Access Data"). User Access Data provided to you by us are the confidential property of Cicamed and may be used by you solely for your individual use of our online services and otherwise as specified by us. You are responsible for maintaining the confidentiality of any User Access Data and for all activities that occur using your User Access Data, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your User Access Data or accounts. We may provide you with the ability to log into our online services using a social media account, such as Facebook Connect. We do not control the activities of such social media services and have no control over the data they collect or their privacy practices. You should review their privacy practices before using any such social media service.

Questions and Special Requests

We want to communicate with you only to the extent you want to hear from us. We do not share email addresses you provide with third parties without your consent. If you have any specific requests or questions pertaining to this Privacy Policy, please e-mail us. Your requests will be processed as soon as reasonably practicable and in accordance with law.

Your Consent and Changes to this Policy

Subject to the above provisions, by using our website and online services you consent to the terms of this Privacy Policy and the Terms of Use, of which this policy is a part. We may change our Privacy Policy and Terms of Use from time to time as new features or services are added, suggestions from our customers are incorporated or other changes are made. We will endeavor to post any material changes to the Privacy Policy and/or Terms of Use on our website at least 30 days prior to their effective date, unless we believe changes must take effect sooner to comply with law or to protect Cicamed or our customers, users, members, recipients, sponsors, providers, licensors, merchants, associates and affiliates, in which case the changes will be effective upon posting or as otherwise specified.

The date on which the current Privacy Policy and overall Terms of Use took effect is listed at the top of the Privacy Policy and Terms of Use (see "Last Updated" at the top of each). By using our website and online services after such changes take effect, you agree to be legally bound and to abide by the revised Privacy Policy and Terms of Use, of which this policy is a part.