(Last updated July 25, 2015)
Why do we gather information?
We gather personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you, and your gift and message recipients, of special offers and discounts from us, our affiliated brands and selected third parties.
What information do we gather?
We collect information through our website, emails, mail, fax, telephone, mobile applications and our social media applications (such as Facebook) including when you (1) place an order; (2) participate in our forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations; or (3) engage in other activities, services, products and resources we make accessible to our customers or users of our online services.
Depending on how you are interact with us, we collect some or all of the following types of information: (1) your name, address, telephone number, email address, user ID and contact information; (2) billing information (credit/debit card number, expiration date, alternate or additional billing information and billing address); (3) gender and birth date, if you choose, or are otherwise required to, enter such information, interests; (4) products purchased and occasion type (if any); (5) any promotion or gift card code and related information; (6) message and gift recipients' names, addresses, telephone numbers and email addresses; (6) device information - information about your mobile device, including platform information and device location; (7) application information - application information, including which of your applications are used, how your applications are used and the duration of use of your application; (8) network information – network information, including IP address, network carrier and country code; and (9) other information you provide to us. Information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled.
How we use "Cookies" and "Action Tags".
Our online services also may use a common web technology called "action tags" to anonymously track purchase, usage and other web activity information. Action tags may be used to provide data to third parties for tracking purposes. However, our online services do not use action tags to collect or transfer personal information. In addition, third parties may set their own cookies and tags through our online services (such as through interest-based advertising). We do not control such third parties or their privacy practices. If you do not want third parties to be able to use such methods, you should modify your browser settings to limit such access.
How we use the information we collect
We use information we collect to communicate with you, to process your orders, to improve our products and services, to conduct research, to provide an enhanced and more personalized shopping experience, to inform you and your gift and message recipients of offers and discounts from Cicamed and our affiliated brands and to enable you to receive credits for purchases under loyalty or buying programs which you have joined. In addition, we may make such information (except for credit/debit card numbers, expiration dates and CVV codes, unless you consent otherwise), including aggregated information, available to selected third parties including, but not limited to, those who share or rent information for direct marketing purposes.
We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, in our view, to operate our services, process orders or registrations, to conduct promotions, contests, and sweepstakes you participate in, and to protect the rights or property of Cicamed as well of its sponsors, providers, licensors, merchants and associates.
Links to Other Web Sites
Security and Passwords
If you place an order on our website, it encrypts the credit/debit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption or similar encryption technology. This technology works best when the website is viewed using Microsoft IE®, Google Chrome®, Mozilla Firefox®, and Apple Safari® browsers. However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive.
Portions of our online services may require registration and log-in processes in which you will select a user ID and password (collectively, the "User Access Data"). User Access Data provided to you by us are the confidential property of Cicamed and may be used by you solely for your individual use of our online services and otherwise as specified by us. You are responsible for maintaining the confidentiality of any User Access Data and for all activities that occur using your User Access Data, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your User Access Data or accounts. We may provide you with the ability to log into our online services using a social media account, such as Facebook Connect. We do not control the activities of such social media services and have no control over the data they collect or their privacy practices. You should review their privacy practices before using any such social media service.
Questions and Special Requests
Your Consent and Changes to this Policy